Privacy Policy

Last Updated: 6 August 2026

Vishwakarma Fabrication Work Pvt. Ltd ("we", "us", "our") is a Delhi NCR-based fabrication and home-services company offering welding & metal fabrication, electrician, plumbing, carpentry, painting, and cleaning services, along with related registration and booking systems on this website. We take the privacy of everyone who visits our website, submits an enquiry, registers as labour, applies for a job, books a service, or registers as a vendor seriously. This Privacy Policy explains in detail what information we collect, why we collect it, how we use and protect it, and what rights you have over your own data.

By using our website or any of our services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not submit your information through our website or use our services.

1. Information We Collect

We collect information in a few different ways, depending on how you interact with us:

1.1 Information You Provide Directly

• Name, phone number, and email address (via contact forms, service booking, labour registration, job application, or vendor registration)
• Service address or site location, when booking a service or requesting a quote
• Trade, skill category, and experience details (for labour registration and job applications)
• Business name, product category, and GST number, if provided (for vendor registration)
• Any message, notes, or additional details you choose to include in a form
• Information shared with us over phone calls or WhatsApp when discussing a service, job, or booking

1.2 Information Collected Automatically

• Basic website usage data, such as pages visited and time spent on the site, typically collected through analytics tools
• Device and browser information (e.g. browser type, screen size) used to make the site display correctly
• Cookies and similar tracking technologies, described further in Section 5 below

1.3 Payment-Related Information

When you pay for a service visit or completed work, basic payment confirmation details may be recorded for billing and GST-compliant invoicing purposes. We do not store your full card or UPI credentials on our own servers — payments are processed through the relevant payment gateway or directly via cash/bank transfer, and any card details are handled entirely by that third-party payment processor under its own security standards.

2. How We Use Your Information

• To respond to service enquiries, confirm bookings, and schedule site visits
• To match registered labour and job applicants to relevant, currently available work
• To review vendor registrations against our current material and equipment needs
• To communicate with you regarding an ongoing or upcoming job, including scheduling and quotations
• To issue GST-compliant invoices for completed work
• To improve our website, services, and customer support based on how the site is actually used
• To send service-related updates, and occasionally relevant offers, where you have not opted out
• To maintain internal records required for business, accounting, and legal compliance purposes

We do not use your personal information for any purpose beyond what is reasonably connected to delivering our services, operating our business, and complying with applicable law. In particular, we do not use the personal information collected through service bookings, labour registration, job applications, or vendor registration to build unrelated marketing profiles or sell targeted advertising based on your data.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information is shared only in the following limited circumstances:

• With our own technicians, fabricators, or team members who need your service address and contact details to actually carry out the job you booked
• With payment gateway providers, strictly to process payments you initiate
• With government or regulatory authorities, where required by applicable law, a valid legal request, or to protect our legal rights
• With professional advisors (such as accountants), where necessary for legitimate business and compliance purposes

Any third party we share data with is expected to handle it responsibly and only for the specific purpose it was shared for.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes standard website security practices and restricting access to customer data to team members who genuinely need it to do their job. That said, no method of transmission over the internet, or method of electronic storage, is ever 100% secure, and we cannot guarantee absolute security of information you submit to us.

Where a job requires our technicians to visit your home, office, or facility, the address and contact information shared with them is used strictly for coordinating and carrying out that specific visit or job, and is not repurposed for any unrelated marketing activity.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember basic preferences, understand how visitors use the site, and improve overall performance. Cookies are small text files stored on your device by your browser. You can control or disable cookies through your own browser settings at any time; note that disabling cookies may affect certain features of the website, such as remembering form inputs or session state.

Where analytics tools are used, they typically provide aggregate, non-identifying information about how the site as a whole is used — for example, which service pages are viewed most often — rather than tracking individual visitors by name.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purpose it was collected for — for example, for as long as needed to complete a booked service, respond to an enquiry, or consider a labour, job, or vendor registration for future opportunities — and afterward for as long as required to meet our legal, accounting, and record-keeping obligations. If you would like us to delete your information sooner, see Section 8 below on your rights.

Different categories of information may be retained for different lengths of time. Completed job and invoicing records, for instance, are typically kept longer than a general contact-form enquiry that did not result in any booked work, since invoicing records carry separate accounting and tax obligations under Indian law.

7. How We Handle Registration & Booking Data Specifically

Because our website includes several distinct forms — Labour Registration, Job Application, Service Booking, and Vendor Registration — it is worth being specific about how each is handled:

• Labour Registration: trade, experience, and contact details are kept on record and used only to match you with relevant work opportunities as they arise. You are never charged, and your details are not shared outside our own scheduling process.
• Job Application: your application is reviewed against current and upcoming openings. It is not shared with your current employer, and is used strictly for our own recruitment purposes.
• Service Booking: your address and requirement details are used to schedule and carry out the requested site visit and service, and to generate a GST-compliant invoice for the work.
• Vendor Registration: your business and product category details are reviewed by our procurement team against current sourcing needs and retained for future consideration.

8. Your Rights Over Your Information

You have the right to:

• Ask us what personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to delete your information, subject to any legal or accounting obligation we may have to retain certain records
• Withdraw consent to receive service-related updates or offers at any time
• Ask us questions about how your information is used

To exercise any of these rights, contact us using the details in Section 12 below. We will respond to genuine requests within a reasonable timeframe.

9. Children's Privacy

Our website and services are intended for use by adults seeking or offering trade services, employment, or vendor partnerships. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-Party Links

Our website may contain links to external websites, including social media pages, payment gateways, or map services. We are not responsible for the privacy practices, content, or security of any third-party website, and we encourage you to review the privacy policy of any external site you visit via a link from our platform.

11. User Consent

By using our website, submitting a form, booking a service, or contacting us by phone or WhatsApp, you consent to the collection and use of your information as described in this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically, particularly before submitting new information to us.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you can reach us at:

Vishwakarma Fabrication Work Pvt. Ltd
Based in Badarpur, Delhi, serving Delhi, Noida, Gurugram, Faridabad, and Ghaziabad
Phone: +91 8510060928
Email: vishwakarmafabricationWork@gmail.com

This Privacy Policy is provided for general information about how Vishwakarma Fabrication Work Pvt. Ltd handles personal data and does not constitute legal advice. For specific compliance questions relevant to your own situation, please consult a qualified legal professional.